As COVID-19 infections continue to rise in Beijing, JD.com has increased the supply of basic commodities by up to five times the previous amounts. This is to caution thousands of residents who are locked down in the capital city.
According to the announcement made by the company’s CEO, Richard Liu, the supplies will be able to sustain city residents for about three months at reasonable prices. The products range from fresh produce, food, cleaning products, household goods and other personal effects.
Additionally, JD logistics has made arrangements for more than 1,000 frontline workers to help in various warehouses and the delivery of goods to the locals. There has been a high demand for certain products like flour, rice, and cooking oil among others.
The company is also collaborating with Walmart China, Yanghui, China Resources Wanjia and other supermarkets to deliver products to consumers around the city on time. JD’s omnichannel supermarket SEVEN FRESH has more than doubled its stock in order to meet the ever-increasing demand.
JD’s everyday life shopping online platform has mobilized its vegetable and fruit suppliers from Henan, Yunnan, Shandong, Hainan provinces and other parts of the country to buy 1,000 tons of fresh produce from more than 500 farms to meet the supply-demand of such products in Beijing. S
To ensure seamless operations, JD Logistics has developed an emergency response mechanism that covers activities from warehousing to the delivery of goods. The company has provided more than 2,000 vehicles to increase its transportation capacity around Beijing. Proper disinfection is conducted three times a day at every warehouse, delivery station and sorting centres.
JD Logistics has also created a delivery model for neighborhoods that are under lockdown in conjunction with the district and municipal government. Over 80 JD carriers joined hands with other volunteer teams to provide daily basic services for 5 locked-down communities.
Health Support, online consultations, Livestream sharing and medicine Supplies to Shanghai
According to recent data released on April 22nd, JD.com has been offering healthcare consultations to more than 7,000 Shanghai users on a daily basis. High demand has been experienced in cases such as dermatology, respiratory issues, gynecology, gastroenterology, cardiovascular and many other health conditions.
JD Health has gone out of its way to coordinate doctors both offline and online as a way of providing 24/7 support to the residents of Shanghai on mental and physical health, medical administration and COVID-prevention awareness. There is a hotline (950619) where residents having issues with the app can call for assistance.
JD Health has invited seasoned medical experts such as Dr. Wang Guiqiang and Professor Lin Jiangtao to its livestreaming event to be held in the course of this month. They helped answer various questions surrounding COVID-19 and how it affects vulnerable groups like people with underlying diseases and the elderly.
The company also developed a registration platform to gather requests for medical supplies in the most affected areas. This is to help patients suffering from chronic diseases get the urgent medical attention they require.
The platform received more than 80,000 requests since it was set up in April with over half of the approved requests being fulfilled. JD Health is also collaborating with the local government to ensure that there is enough supply of PPEs and medicine in all medical facilities.
JD Health and the Shenzhen-based medical and pharmaceutical company donated more than 360,000 doses of anti-virus oral solutions on 20th April to Shanghai. Earlier in the month, JD Health joined forces with the Red Cross Society of China to offer RBM 430,000 worth of medicine.
The company has developed an online portal to offer relevant products to consumers in order to meet various prevention needs.
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